Like many banks, SunTrust provides online banking services as a convenient option for customers. I have been a Suntrust customer for several years and aside from financial accounts I also have a mortgage with them. The Suntrust mobile app has been much improved in the last couple of years and does allow full online access to my banking accounts with bill pay ability and remote deposit.
Almost every weekend, definitely Fridays and usually Sundays, the app is usually not available for use. Not only is the app unavailable but the online banking site is also unavailable for use during these times. The only way to obtain balances, make transfers or make any payments (which I've never done) is through their telephone access.
It can be frustrating because it's either telephone or physically go to the bank or an ATM which defeats the purpose of a mobile app. Through its various subsidiaries, the company provided corporate and investment banking, capital market services, mortgage banking, and wealth management — with nearly 24,000 employees. In 2013, it was ordered to pay $1.5 billion "to resolve claims of shoddy mortgage lending, servicing and foreclosure practices," and it reached a preliminary $968 Million settlement with the US government in 2014. CIT Bank offers one of the highest savings account interest rates of any bank in the nation, online or traditional. The money market account offers an interest rate of 0.45% across all balances, only requires $100.00 to open and has no monthly fees.
The drawback to CIT Bank is the lack of a checking account option, which can be inconvenient if you're used to banking on a single platform or like to transfer money quickly. This is similar to other online banks with high-yield savings offers, such as Marcus and Synchrony. You can view and manage your personal INTRUST checking, savings, money market, HSA, IRA, and time deposit accounts, as well as your personal loans.
To fully manage your INTRUST credit card issued by Elan Financial Services through My Account Access. The SunTrust Business Online mobile app will make doing business more efficient with quick access to your financial information anytime and on the go. It is specifically engineered to provide easy and secure access to your accounts. You can make payments, transfers, mobile deposits, view account balances and transaction history, manage alerts, stop payments, and manage potential fraud. Read further for details and other important information. As a major bank in the southeastern U.S., SunTrust Bank offers the greatest convenience, while offering an easy-to-waive monthly fee.
SunTrust Bank's Essential Checking account offers many standard features, such as online and mobile banking, mobile check deposits and access to a large network of ATMs. In addition, there is free online and mobile banking which makes it easy to manage your bank account from anywhere in the world on your computer or mobile phone. As I write this review mobile banking is down yet again for the 4th time this week. It's also unavailable most weekends at night, which I assume are their maintenance windows.
I travel a lot for work and there are times when immediate transfers are needed or I need to confirm my balance. Not being able to trust that the app is going to work at least 98% of the time (I'm reasonable enough to assume that this can't always be 100%) is absolutely unacceptable. I hope that this review helps either ST consider improving their practices or a potential account holder in making an informed decision on where to hold their money, especially if they ever need to access it on the go. Our convenient alternative to an app lets you bank easily and securely. Use the mobile website to pay bills, send money, transfer funds, view your transaction history and find an ATM or branch.
Get all of the banking features you need as close as your smartphone. ATLANTA, Ga. – SunTrust digital access remains down for all customers. The bank posted on its website and social media accounts Sunday morning that all online and mobile banking systems were unavailable and that the company was working to restore service ASAP. SunTrust Bank was founded back in 1984 and has branches in seven states and the District of Columbia. It offers a wide range of financial services, from investment services and a security brokerage to personal banking.
You can maintain – and subsequently close – a SunTrust checking account with them, but you'll probably want to reach out to them first to make sure the process goes as smoothly as possible. Poland's Bank PKO achieved the highest overall rating, 4.8, with its mobile banking app, IKO. The app provides all the basic banking services such as balance checking and transfers, as well as allowing customers to withdraw from ATMs without a bank card. Regions Bank not only offers convenience to Tennesseans, but it is one of the few banks in Tennessee to offer a checking account specifically for students. Furthermore, it is the most convenient on-campus bank for students studying at major universities such as University of Tennessee, Vanderbilt University and East Tennessee State. Besides the typical features you find on other student accounts, Regions Bank's Checking Account for Students also offers online tools to help with your financial decisions and it offers award-winning customer service.
All that you need to do is to sign up for online banking on the bank's website and manage your account from any location. You can check your balances, find the nearest branch or ATM, transfer funds between accounts, and view your eStatememnts and more. Generally, when you deposit a check at the drive-thru or teller window, you can expect to see at least some of the money credited to your account that same day. When you deposit a check from your mobile device, it may take a little longer for your funds to become available based on what time of day the deposit was made. Pacific time on business days to at least one major bank can't be used until two business days later.
Managing your savings and checking accountscan be a lot easier these days thanks to innovations like online and mobile banking. One of the newest tools that banks are rolling out is mobile deposit, which allows you to add money to your account by taking a picture of it with your smartphone. The SunTrust Mobile App is optimized for your Apple device and is specifically designed to provide quick and secure access to your personal accounts. You can make payments, transfers, and mobile deposits, view account balances and account activity, send money via Zelle®, as well as search for ATM / branch locations. The SunTrust Mobile App is optimized for your Android device and is specifically designed to provide quick and secure access to your personal accounts. Online banks don't operate large branch or ATM networks.
Therefore, online-bank customers tend to rely heavily on mobile banking and mobile check deposits to manage their accounts and deposit checks. I had a very bad experience with suntrust bank customer service while resolving an issue. I had an fraudster take money from my account and i did not know how the money was stolen. I had to regularly contact the suntrust bank phone number to get my money back into my account and it took them 4 months to get it. The phone service is terribly slow and they are not banking friendly. This app along with the online banking is ALWAYS down, it happens multiple times a week leaving you with no way to check your balance.
In addition the app has an odd way of tallying pending transactions, 'available' balance and 'current' balance which all results in showing you an incorrect summation of what is actually in your account at a quick glance . Bring this up to a rep and they will give you some puzzle of a response that doesn't make sense about how the 'available', 'current' and pending come into play. Shouldn't it be as simple as checking the app to see how much I have in the account? You'd be better off keeping a mental tally of your funds than relying on this app. Online, mobile, and text-based banking available – SunTrust customers can handle their banking tasks with a robust online banking portal.
You also have the option of downloading the mobile app, available for iOS and Android, to your device, which provides a wide range of services, including mobile alerts. Customers can also handle several banking services via text message. The 2014 Digital Banking Experience Leader award is determined by the customers scoring their primary bank about their experience with online banking, mobile banking and other digital offerings. "While creating products and services that set new trends in the market, we are a forerunner of innovation, and actualise the idea of omnichannel.
We systematically develop the range and quality of the electronic banking services, including iPKO, Inteligo and IKO mobile banking. These accounts allow you to deposit and withdraw funds anytime, transfer money between accounts and use savings as overdraft protection for checking account. SunTrust Bank offers internet banking services which enable customers to manage their bank accounts from anywhere provided they are connected to the internet. Customers can login into their accounts anytime using their computers or mobile phones.
If you need clarifications on how to login into your online account, reset your password and enroll for the internet banking service, this guide will help you. While most banks offer mobile deposit services at no charge, others impose a small fee. At least one major bank charges a fee, currently set at $0.50 per transaction. You may have to pay a fee if you have an account at a smaller community bank or credit union, so it's a good idea to read over your account agreement before you begin using mobile deposit. While it doesn't seem like a lot, you could easily be nickel and diming yourself if you use mobile deposit on a regular basis.
Customers living in one of the 10 states served by the bank can also drop into one of the 1,406 branches or stop at one of the more than 2,000 ATMs for their transactions. The mobile banking options also make it easy for SunTrust customers to bank on the go, including using digital payment apps and text-banking. Plus, if customers have a rewards credit card with SunTrust, they can increase the cash back they receive from that card by 10% if they have the cash back deposited into any SunTrust deposit account. Download our iPhone® or Android™ app from the Apple App Store or Google Play to view your account balances and transaction history, transfer funds between accounts, find an ATM or branch and more. The SunTrust Bank website is set up for online and mobile app banking, so you can also check your options for closing the account through either access – but again, don't expect a banner headline inviting you to do so. Ask about closing your account through the Chat tool if you can't easily find any information.
Note that many online banks will accept check deposits through the mail if you ever exceed their mobile check deposit limits. The Suntrust mobile app lets me do all the banking I used to have to go to my bank for. I would have to drive there in the hot afternoon or cold and do my banking.
When gas went through the ceiling I looked for an easier way. I can't express enough how much I appreciate the time I save, the gas, and the quickness. These days you need someone like this watching your money because there are so many people out there that want to separate you from your money. In over ten years the app has been down for updates or working on something.
Thank you to the developers for making this safe and easy to work with. To avoid feature functionally loss on 1stsource.com, potential interruption to your online banking and to assure better protection of your device, update the browser you are using as soon as possible. Out-of-date browser software provides an opportunity for scams and could expose your financial data to fraud. 1st Source values the safety and security of our clients' accounts. INTRUST offers business online and mobile banking servicesto manage your business accounts. To minimize the risk, it's a good idea to avoid storing your username or password in your phone's app and only log in to mobile banking services using a secure connection.
Something as simple as putting a lock code on your smartphone can keep a random stranger from accessing your account if your phone gets lost or stolen. Each bank sets its own policy on how much you can deposit from your mobile device and in some cases, it depends on how long you've been a customer. Truist, for instance, limits mobile check deposits to $1,000 per check and $3,000 per month if your account has been open for six months or less. At Citibank, the limit for new account holders is $500 per day or $1,500 per month.
While the lack of online transparency may make comparing SunTrust to other banks a little more difficult, this financial institution offers a number of solid perks with its myriad products and services. Though SunTrust's rates for interest-bearing accounts and CDs may be relatively low, the Loyalty Cash bonuses may make up for these unimpressive rates. The U by BB&T mobile app for iPhone® , iPad® and Android® is a complete banking experience. Pay bills, send or receive money with Zelle® , make transfers, get your credit score, locate a branch, and more. Managing your finances is easy with virtually 24-hour access to your accounts.
SunTrust Online Banking lets you view balances, transfer funds, pay bills, deposit checks and update your profile from anywhere—whenever it's convenient for you. Online statements – access up to 7 years' worth of checking, savings, CD and credit card account statements online. The study surveys nearly 9,000 consumers twice yearly to help to inform financial institutions about how to prioritize digital investments to satisfy customers and maximize profitability for the bank.
A merged bank will typically have greater market share. With less competition in the local market, consumers could see less attractive rates on checking and savings accounts and even mortgages, despite increased competition from online-only banks. "Until consumers and business get smarter about where they're keeping their money most banks are not going to compete on price," McBride said.
One statistic that came out of the BB&T-SunTrust deal was that some 740 of the two banks' 3,100 branches were within 2 miles of each other. That's an unsustainable model at a time when banks are already closing branches as more customers turn to online and mobile services for their banking needs. Banks could lose customers to other financial services firms, including online banks. Generally, these institutions are not regulated as heavily as traditional banks, meaning that consumers' money could be at greater risk if the company they deposit it with were to go belly up.
Either transfer the funds to your new account or take the cash out, leaving just enough to cover any debits or fees that might still hit. It's important to take the money before you actually close the account. Otherwise, you'll probably have to wait for the bank to send you a paper check for any balance that remained in the account when you shut it down. "Last year we became one of the early adopters of Zelle to give clients a fast way to send and receive payments right from the app.
We're also making the mobile experience more personalised by alerting clients to services we offer based on their individual financial needs. HSBC's UK and US mobile banking apps score overall ratings of 4.0 and 2.5 respectively. Users of the UK app note how easy it is to activate and navigate, with many praising its new design.
Banks, both traditional and digital, strive to provide excellent customer service and functionality, but also look to develop apps with creative designs that represent the brand. Just behind, with overall ratings of 4.7, are Discover Financial Services and Chase bank. The Discover app allows customers to check balances and make transactions. According to reviews on the Android and Apple stores, Discover customers are extremely happy with the ability to freeze and unfreeze accounts, as well as Discover's cashback offers. Seven banks scored 4.6, including Capital One, Lloyds Banking Group, UBS and Bank of America .
The Capital One mobile check deposit limit varies for each customer account. According to Capital One branch banker, the typical limit is $5,000 per day. The U.S. Bank mobile check deposit limit for personal accounts varies from $500 to $2,500 per day, depending on the account relationship. Being one of the largest banks in the U.S., the bank offers a range of products to keep its customer's finances on track.
You can borrow from your equity, open a checking account, plan your retirement and start an emergency fund. SunTrust Bank main business includes deposits, credit cards, trust and investment and lending services. In 2013, the bank was paid $1.5 billion to resolve claims of poor mortgage lending, and foreclosure practices. Swarmed with customers checking for their $1200 coronavirus … BB&T, SunTrust online banking go down as everyone checks for … many online banking services at SunTrust and BB&T went down … Icon for mobile apps. I have been with Suntrust for 20+ years and to date I am thoroughly satisfied with mobile app. I need to point out that I have not always been as positive with your phone staff.
